Order Fulfillment


Note: Products begin as original, physical paintings, before being photographed. Each piece is custom-made. Please allow 3–5 business days for production. Once shipped, standard delivery takes an additional 3–5 business days (totaling approximately 10 business days from order to your doorstep).

  • No Refunds or Cancellations: Because each piece is custom-printed, orders cannot be cancelled or refunded once they are submitted to production. Please review your order choices carefully—especially product size and artwork selection—before checking out.

  • Damaged or Incorrect Items: If your order arrives damaged, defective, or is not what you ordered, please email contact@parallelcrush.com within 7 days of receiving the item. Please include your order number and clear photos of the damage for assistance.

  • Lost Packages: Parallel Crush Publishing is not responsible for shipments lost or stolen after the carrier confirms successful delivery to your address.